Advance Trainings for Team Leaders & Managers (Level 2)

Advance Trainings for Team Leaders & Managers (Level 2)

Customer Retention Skills

Creating Customer Loyalty

Customer Care – Business Ethics

Customer Feedback management

Communication –Email & Social Media

Writing skills (Customer Services in Black & White)

The Personal Touch

Managing – Meeting –  Exceeding Customer Expectations

First Contact Resolution

Creating an Edge – Superior Customer Services

Selling Through Customer Services ( CS for Sales)